Frequently Asked Questions
Have Questions? We Can Help
Clear answers to the most common questions about cosmetic insurance and how we support practitioners across Australia.
We specialise exclusively in the cosmetic industry, meaning your policy is tailored to the treatments you perform. We stay up-to-date with emerging procedures so your coverage evolves with your business.
We cover a wide range of cosmetic and beauty professionals and clinics where at least one healthcare professional is engaged, including cosmetic nurses, laser technicians, cosmetic tattooists, cosmetic trainers. If you’re unsure, our team can confirm your eligibility.
Most applicants receive an indication within one business day once the online form is completed. If we need more details about your treatments, we’ll contact you directly.
Yes. Our team can help you understand what level of cover suits your qualifications, treatment category and business structure, ensuring you only pay for the protection you need.
Simply reach out to us. We’ll review the treatment, confirm if it’s covered, or work with insurers to add it to your policy where possible—especially for emerging and innovative procedures.
Answers to help you understand how your treatments are assessed and which policies align with your scope of practice.
Our pricing tiers are based on the treatments provided. Once you share your treatments and services, we’ll guide you toward the correct category.
Yes. We offer cover for laser treatments COG/Barbed/Lifting threads and genital treatments, and other advanced procedures. These treatments fall under our higher-level policies due to their complexity.
Professional Indemnity cover responds to allegations of negligence and errors in your professional services.
In many cases, yes. We actively monitor new technologies and may trial treatments firsthand to understand their risks. If a new procedure isn’t already listed, we can review it and work with insurers to arrange appropriate cover.
Yes, depending on your selected policy level. Laser, IPL, BBL, VPL, and other device-based treatments typically fall under our premium-tier policies.
Information to help you navigate applications, pricing, and ongoing policy updates.
Pricing is influenced by your treatment list, experience, business structure, and claims history. We strive to offer competitive pricing that reflects your specific risk profile.
Absolutely. Whether you’re adding new treatments, hiring additional practitioners, or changing your business setup, we can adjust your policy to ensure continued protection.
Yes. While policies start at $1m Professional Indemnity and $10m Liability, limits up to $20m are available depending on your needs.
We can issue certificates of currency quickly upon request, ensuring you meet workplace or regulatory requirements.
You can apply digitally via our online quoting system or download a PDF to complete manually. Once received, we’ll assess your application and provide your formal quote.